Scimago Journal & Country Rank

Journal of Service Research

Country

United States

Universities and research institutions in United States
Media Ranking in United States

Subject Area and Category

Publisher

SAGE Publications Inc.

H-Index

148

Publication type

Journals

ISSN

10946705, 15527379

Coverage

1998-2023

Information

Homepage

How to publish in this journal

Scope

The mission of the Journal of Service Research is to be the leading outlet for the most advanced research in service marketing, service operations, service human resources and organizational design, service information systems, customer satisfaction and service quality, electronic commerce, and the economics of service. The journal is constructed to be international in scope, in keeping with the increase globalization of business; multidisciplinary, in keeping with how the best management is done; and relevant to the business world in a majority of its articles.
Quartiles

The set of journals have been ranked according to their SJR and divided into four equal groups, four quartiles. Q1 (green) comprises the quarter of the journals with the highest values, Q2 (yellow) the second highest values, Q3 (orange) the third highest values and Q4 (red) the lowest values.

CategoryYearQuartile
Information Systems1999Q2
Information Systems2000Q1
Information Systems2001Q1
Information Systems2002Q1
Information Systems2003Q1
Information Systems2004Q1
Information Systems2005Q1
Information Systems2006Q1
Information Systems2007Q1
Information Systems2008Q1
Information Systems2009Q1
Information Systems2010Q1
Information Systems2011Q1
Information Systems2012Q1
Information Systems2013Q1
Information Systems2014Q1
Information Systems2015Q1
Information Systems2016Q1
Information Systems2017Q1
Information Systems2018Q1
Information Systems2019Q1
Information Systems2020Q1
Information Systems2021Q1
Information Systems2022Q1
Information Systems2023Q1
Organizational Behavior and Human Resource Management1999Q2
Organizational Behavior and Human Resource Management2000Q2
Organizational Behavior and Human Resource Management2001Q1
Organizational Behavior and Human Resource Management2002Q1
Organizational Behavior and Human Resource Management2003Q1
Organizational Behavior and Human Resource Management2004Q1
Organizational Behavior and Human Resource Management2005Q1
Organizational Behavior and Human Resource Management2006Q1
Organizational Behavior and Human Resource Management2007Q1
Organizational Behavior and Human Resource Management2008Q1
Organizational Behavior and Human Resource Management2009Q1
Organizational Behavior and Human Resource Management2010Q1
Organizational Behavior and Human Resource Management2011Q1
Organizational Behavior and Human Resource Management2012Q1
Organizational Behavior and Human Resource Management2013Q1
Organizational Behavior and Human Resource Management2014Q1
Organizational Behavior and Human Resource Management2015Q1
Organizational Behavior and Human Resource Management2016Q1
Organizational Behavior and Human Resource Management2017Q1
Organizational Behavior and Human Resource Management2018Q1
Organizational Behavior and Human Resource Management2019Q1
Organizational Behavior and Human Resource Management2020Q1
Organizational Behavior and Human Resource Management2021Q1
Organizational Behavior and Human Resource Management2022Q1
Organizational Behavior and Human Resource Management2023Q1
Sociology and Political Science1999Q2
Sociology and Political Science2000Q1
Sociology and Political Science2001Q1
Sociology and Political Science2002Q1
Sociology and Political Science2003Q1
Sociology and Political Science2004Q1
Sociology and Political Science2005Q1
Sociology and Political Science2006Q1
Sociology and Political Science2007Q1
Sociology and Political Science2008Q1
Sociology and Political Science2009Q1
Sociology and Political Science2010Q1
Sociology and Political Science2011Q1
Sociology and Political Science2012Q1
Sociology and Political Science2013Q1
Sociology and Political Science2014Q1
Sociology and Political Science2015Q1
Sociology and Political Science2016Q1
Sociology and Political Science2017Q1
Sociology and Political Science2018Q1
Sociology and Political Science2019Q1
Sociology and Political Science2020Q1
Sociology and Political Science2021Q1
Sociology and Political Science2022Q1
Sociology and Political Science2023Q1
SJR

The SJR is a size-independent prestige indicator that ranks journals by their 'average prestige per article'. It is based on the idea that 'all citations are not created equal'. SJR is a measure of scientific influence of journals that accounts for both the number of citations received by a journal and the importance or prestige of the journals where such citations come from It measures the scientific influence of the average article in a journal, it expresses how central to the global scientific discussion an average article of the journal is.

YearSJR
19990.565
20000.727
20011.174
20021.630
20031.276
20042.138
20051.637
20061.709
20071.552
20082.418
20092.346
20100.983
20112.247
20122.370
20133.718
20142.844
20152.883
20164.818
20175.247
20183.340
20193.370
20204.434
20214.010
20224.981
20234.948
Total Documents

Evolution of the number of published documents. All types of documents are considered, including citable and non citable documents.

YearDocuments
199930
200023
200128
200225
200327
200425
200525
200628
200725
200825
200928
201031
201131
201230
201337
201431
201532
201629
201729
201828
201928
202031
202136
202239
202360
Citations per document

This indicator counts the number of citations received by documents from a journal and divides them by the total number of documents published in that journal. The chart shows the evolution of the average number of times documents published in a journal in the past two, three and four years have been cited in the current year. The two years line is equivalent to journal impact factor ™ (Thomson Reuters) metric.

Cites per documentYearValue
Cites / Doc. (4 years)19990.933
Cites / Doc. (4 years)20001.467
Cites / Doc. (4 years)20011.074
Cites / Doc. (4 years)20022.000
Cites / Doc. (4 years)20031.972
Cites / Doc. (4 years)20042.990
Cites / Doc. (4 years)20052.505
Cites / Doc. (4 years)20063.637
Cites / Doc. (4 years)20074.086
Cites / Doc. (4 years)20084.796
Cites / Doc. (4 years)20096.019
Cites / Doc. (4 years)20104.623
Cites / Doc. (4 years)20115.633
Cites / Doc. (4 years)20125.661
Cites / Doc. (4 years)20136.283
Cites / Doc. (4 years)20148.326
Cites / Doc. (4 years)20155.550
Cites / Doc. (4 years)20167.692
Cites / Doc. (4 years)20177.558
Cites / Doc. (4 years)20189.132
Cites / Doc. (4 years)201910.068
Cites / Doc. (4 years)202011.114
Cites / Doc. (4 years)202112.147
Cites / Doc. (4 years)202216.317
Cites / Doc. (4 years)202314.709
Cites / Doc. (3 years)19990.933
Cites / Doc. (3 years)20001.467
Cites / Doc. (3 years)20011.074
Cites / Doc. (3 years)20021.852
Cites / Doc. (3 years)20032.158
Cites / Doc. (3 years)20042.200
Cites / Doc. (3 years)20052.325
Cites / Doc. (3 years)20063.130
Cites / Doc. (3 years)20073.756
Cites / Doc. (3 years)20084.090
Cites / Doc. (3 years)20095.205
Cites / Doc. (3 years)20103.397
Cites / Doc. (3 years)20114.774
Cites / Doc. (3 years)20124.922
Cites / Doc. (3 years)20136.685
Cites / Doc. (3 years)20145.214
Cites / Doc. (3 years)20154.469
Cites / Doc. (3 years)20167.280
Cites / Doc. (3 years)20178.413
Cites / Doc. (3 years)20187.867
Cites / Doc. (3 years)20197.488
Cites / Doc. (3 years)202011.788
Cites / Doc. (3 years)202111.069
Cites / Doc. (3 years)202214.095
Cites / Doc. (3 years)202314.519
Cites / Doc. (2 years)19990.933
Cites / Doc. (2 years)20001.467
Cites / Doc. (2 years)20010.792
Cites / Doc. (2 years)20021.863
Cites / Doc. (2 years)20031.264
Cites / Doc. (2 years)20041.981
Cites / Doc. (2 years)20051.865
Cites / Doc. (2 years)20062.600
Cites / Doc. (2 years)20073.321
Cites / Doc. (2 years)20083.415
Cites / Doc. (2 years)20093.260
Cites / Doc. (2 years)20102.755
Cites / Doc. (2 years)20114.034
Cites / Doc. (2 years)20124.806
Cites / Doc. (2 years)20133.279
Cites / Doc. (2 years)20144.209
Cites / Doc. (2 years)20153.426
Cites / Doc. (2 years)20168.079
Cites / Doc. (2 years)20177.393
Cites / Doc. (2 years)20184.862
Cites / Doc. (2 years)20197.772
Cites / Doc. (2 years)202010.661
Cites / Doc. (2 years)20217.763
Cites / Doc. (2 years)202214.299
Cites / Doc. (2 years)202314.307
Total Cites 
Self-Cites

Evolution of the total number of citations and journal's self-citations received by a journal's published documents during the three previous years.
Journal Self-citation is defined as the number of citation from a journal citing article to articles published by the same journal.

CitesYearValue
Self Cites19996
Self Cites200023
Self Cites200114
Self Cites200233
Self Cites200340
Self Cites200431
Self Cites200516
Self Cites200624
Self Cites200724
Self Cites200821
Self Cites200933
Self Cites201018
Self Cites201153
Self Cites201231
Self Cites201332
Self Cites201440
Self Cites201543
Self Cites201657
Self Cites201760
Self Cites201843
Self Cites201952
Self Cites202059
Self Cites202169
Self Cites202286
Self Cites2023141
Total Cites199914
Total Cites200066
Total Cites200173
Total Cites2002150
Total Cites2003164
Total Cites2004176
Total Cites2005179
Total Cites2006241
Total Cites2007293
Total Cites2008319
Total Cites2009406
Total Cites2010265
Total Cites2011401
Total Cites2012443
Total Cites2013615
Total Cites2014511
Total Cites2015438
Total Cites2016728
Total Cites2017774
Total Cites2018708
Total Cites2019644
Total Cites20201002
Total Cites2021963
Total Cites20221339
Total Cites20231539
External Cites per Doc 
Cites per Doc

Evolution of the number of total citation per document and external citation per document (i.e. journal self-citations removed) received by a journal's published documents during the three previous years. External citations are calculated by subtracting the number of self-citations from the total number of citations received by the journal’s documents.

CitesYearValue
External Cites per document19990.533
External Cites per document20000.956
External Cites per document20010.868
External Cites per document20021.444
External Cites per document20031.632
External Cites per document20041.813
External Cites per document20052.117
External Cites per document20062.818
External Cites per document20073.449
External Cites per document20083.821
External Cites per document20094.782
External Cites per document20103.167
External Cites per document20114.143
External Cites per document20124.578
External Cites per document20136.337
External Cites per document20144.806
External Cites per document20154.031
External Cites per document20166.710
External Cites per document20177.761
External Cites per document20187.389
External Cites per document20196.884
External Cites per document202011.094
External Cites per document202110.276
External Cites per document202213.189
External Cites per document202313.189
Cites per document19990.933
Cites per document20001.467
Cites per document20011.074
Cites per document20021.852
Cites per document20032.158
Cites per document20042.200
Cites per document20052.325
Cites per document20063.130
Cites per document20073.756
Cites per document20084.090
Cites per document20095.205
Cites per document20103.397
Cites per document20114.774
Cites per document20124.922
Cites per document20136.685
Cites per document20145.214
Cites per document20154.469
Cites per document20167.280
Cites per document20178.413
Cites per document20187.867
Cites per document20197.488
Cites per document202011.788
Cites per document202111.069
Cites per document202214.095
Cites per document202314.519
% International Collaboration

International Collaboration accounts for the articles that have been produced by researchers from several countries. The chart shows the ratio of a journal's documents signed by researchers from more than one country; that is including more than one country address.

YearInternational Collaboration
199913.33
200013.04
200117.86
200228.00
200325.93
200420.00
200548.00
200660.71
200728.00
200832.00
200932.14
201045.16
201132.26
201230.00
201348.65
201441.94
201540.63
201648.28
201755.17
201864.29
201978.57
202054.84
202166.67
202261.54
202361.67
Citable documents 
Non-citable documents

Not every article in a journal is considered primary research and therefore "citable", this chart shows the ratio of a journal's articles including substantial research (research articles, conference papers and reviews) in three year windows vs. those documents other than research articles, reviews and conference papers.

DocumentsYearValue
Non-citable documents19992
Non-citable documents20005
Non-citable documents20015
Non-citable documents20024
Non-citable documents20031
Non-citable documents20041
Non-citable documents20051
Non-citable documents20062
Non-citable documents20073
Non-citable documents20083
Non-citable documents20092
Non-citable documents20102
Non-citable documents20113
Non-citable documents20124
Non-citable documents20133
Non-citable documents20142
Non-citable documents20152
Non-citable documents20164
Non-citable documents20174
Non-citable documents20184
Non-citable documents20193
Non-citable documents20202
Non-citable documents20216
Non-citable documents202210
Non-citable documents202313
Citable documents199913
Citable documents200040
Citable documents200163
Citable documents200277
Citable documents200375
Citable documents200479
Citable documents200576
Citable documents200675
Citable documents200775
Citable documents200875
Citable documents200976
Citable documents201076
Citable documents201181
Citable documents201286
Citable documents201389
Citable documents201496
Citable documents201596
Citable documents201696
Citable documents201788
Citable documents201886
Citable documents201983
Citable documents202083
Citable documents202181
Citable documents202285
Citable documents202393
Cited documents 
Uncited documents

Ratio of a journal's items, grouped in three years windows, that have been cited at least once vs. those not cited during the following year.

DocumentsYearValue
Uncited documents19996
Uncited documents200019
Uncited documents200132
Uncited documents200224
Uncited documents200322
Uncited documents200423
Uncited documents200520
Uncited documents200619
Uncited documents200713
Uncited documents200811
Uncited documents200911
Uncited documents201015
Uncited documents20119
Uncited documents201215
Uncited documents201320
Uncited documents201410
Uncited documents201517
Uncited documents20169
Uncited documents20174
Uncited documents201811
Uncited documents201910
Uncited documents20203
Uncited documents20213
Uncited documents20223
Uncited documents20232
Cited documents19999
Cited documents200026
Cited documents200136
Cited documents200257
Cited documents200354
Cited documents200457
Cited documents200557
Cited documents200658
Cited documents200765
Cited documents200867
Cited documents200967
Cited documents201063
Cited documents201175
Cited documents201275
Cited documents201372
Cited documents201488
Cited documents201581
Cited documents201691
Cited documents201788
Cited documents201879
Cited documents201976
Cited documents202082
Cited documents202184
Cited documents202292
Cited documents2023104
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